Quality Advisor - Tiverton

Boden Group provide Reactive Breakdown, Maintenance and Installation services to both, the Commercial and Domestic sectors across the South West. An opportunity has now arisen for a Quality Advisor to join our team at Swallow Court. We are looking for an experienced Quality Advisor with proven track record of working within a Construction, or Facilities Management environment, they should have experience in quality inspection, auditing and testing.

Main Tasks:

• To support the SHEQ Manager in ensuring compliance with internal procedures, regulatory requirements and applicable management system standards such as ISO 9001
• To support the SHEQ manager in implementing process, procedures and work instructions
• To identify systematic failings through Root cause analysis
• Upskill the workforce by supporting/training on company procedures
• Identify opportunities that add value to the business
• Assist in the formation and delivery of new operating procedures
• Manage and maintain the calibration of the organisations fleet of equipment
• Co-ordinate third party audits through liaison with relevant certification bodies
• Collaborate with Boden Operational site teams, supporting and educating personnel to help the organisation achieve better quality outcomes
• Assist the SHEQ Manager in gaining & maintaining future Certification Schemes such as ISO14001, 55001
• Undertake and lead on SHEQ audits across all areas of the business as defined by internal and external audit programme
• To initiate, monitor and record effective corrective actions and control of non-conformances resulting from Audits. Analysing the trends, and report accordingly
• Take full responsibility for the close out of Non-Conformances and implementation of improvement measures required to promote the continuous improvement culture
• Take lead role in reinforcing the Quality Culture by proactively working with and developing business units
• Perform relevant investigation of root cause analysis, defects and other issues related to Quality
• Control, Maintain & Update the Document control register and Quality Management Plan ensuring all company documents are referenced and controlled
• Control, Maintain & Control other relevant Quality Documentation as Directed by the SHEQ Manager

Technical Experience and Qualifications: 

• A certificate in Quality Management (CQI) or willing to work towards
• Internal Auditor Qualification (CQI /IRCA) or willing to work towards
• Quality management Practitioner (PCQI) or willing to work towards

Essential:

• Experience of conducting internal audits
• Working knowledge of Quality Management and its principles
• A self-starter, highly driven with a positive attitude
• A confident communicator, with the ability to convey complex information

Desirable:

• Working knowledge of ISO 9001:2015 and its requirements
• Experience of Construction or Facilities Management Environments
• Experienced at analysing data, understanding the outcomes and transposing the information to make key business decisions
• Experience with implementation of corrective action programs
• Strong computer skills including Microsoft Office, QA applications and databases
• Knowledge of tools, concepts and methodologies of QA
• Solid experience in effective usage of data analysis tools and statistical analysis
• Knowledge of relevant regulatory requirements
• Competent with standard MS office applications such as Word, PowerPoint, Excel, and Outlook
• Experienced at analysing data, understanding the outcomes and transposing the information to make key business decisions

Skills Profile:

• Acute attention to detail
• Excellent communication skills - verbal and written
• Proficient in data collection, management and analysis
• Enjoys problem analysis and problem solving
• Proactive in regard to planning and organising
• Always applies sound judgement & decision-making skills
• Focused customer service orientation outlook
• effective at interaction with stakeholders
• Enjoys and promotes teamwork
• knowledge of relevant regulatory requirements
• Competent with standard MS office applications such as Word, PowerPoint, Excel, and Outlook.
• Experienced at analysing data, understanding the outcomes and transposing the information to make key business decisions
• Industry specific professional qualifications

To apply, please send a CV and covering letter to: hr@bodengroup.co.uk

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