Job Vacancy - Supervisor – Plymouth/Raleigh

Boden Group is a successful local company with a strong focus on providing the highest level of facilities maintenance service to Ministry of Defence sites and a range of other customers across the South West.

The purpose of the role is to plan and supervise direct staff and sub-contractors so that all operational activities for the main contract and additional works are delivered and KPIs and targets met. The successful candidate will be expected to manage designated teams in all aspects including; H&S, HR, performance and delivery.

Main Duties:

  • Take leading role in allocating and scheduling planned, reactive and remedial maintenance work for direct staff and sub-contractors to deliver tasks within the SLA as well as additional works up to ensure sufficient resources including; labour, parts, materials and tools and equipment have been arranged and are in place
  • Identify skills, competencies and any training needs of staff to ensure tasks can be delivered
  • Performance manage staff including; objective setting, appraisals, managing poor performance and recognising achievements
  • Undertake local staff management processes; recruitment, absence and leave management, welfare, grievances and disciplinary
  • Deliver communication processes including tool box talks
  • Use systems, data and statistics to monitor performance and identify any areas that require improvement
  • Carry out WIP and retro inspections
  • Develop improvement plans and new ways or working through teamwork
  • Report as required to Managers on operational performance and improvement plans and provide requested data, statistics and financial information
  • Promote a pro-active safety culture. This will include checking of risk assessments, method statements as well as conducting site safety inspections and audits
  • Lead by example to adhere to company processes and in support of ISO 9001 quality systems accreditation
  • Maintain call out rota and inform Helpdesk of change

Technical Experience and Qualifications:


  • Completed or working towards NVQ in Facilities Management or Supervisory Management qualification.
  • Willing to undertake Safety Management qualification
  • Excellent written and verbal communication skills
  • Experience of achieving targets within a budget/fixed price contract


  • Previous experience of working within an MOD environment
  • Previous experience on a FM contract

Behavioural and Leadership Competency Profile:

  • Has a “can do” attitude to achieve targets, recognises reasons for performance issues and find solutions for improvement
  • Acts as a role model in supporting the company’s principles of; teamwork, managing safety, respect for others and security
  • Can make decisions based on objective analysis and judgement and consider options to achieve best outcomes
  • Can lead and motivate diverse groups of people, capitilising on their strengths, experience and knowledge to accomplish objectives
  • Able to empower others to take responsibility for their activities
  • Always looking for development opportunities for self and others
  • Works collaboratively with both external and internal customers to meet their expectations and able to resolve any concerns
  • Has the ability to inspire change and facilitate a team-based approach to find new ways of working
  • Must be a champion of safety management and compliance with standards and policies/procedures

To apply for this position, please send a CV and Covering letter to:

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